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About the system

About the system

Not long ago, paper tickets were the standard form of travel documentation. Then came smart cards, offering durability and reliability. Today, in the era of digitalization, everything you need to travel can be securely stored in the cloud. Introducing account-based fare collection—the modern solution for all your transit needs. With an account-based fare collection system, transit agencies gain the flexibility they've always desired, while passengers enjoy the convenience they've long lacked. A single, secure account, supported by the latest technology, provides access to all your travel documentation, allows you to manage multiple passes, and even helps you save on every trip.

What is an Automated Fare Collection System?

The automated fare collection system (AFC) is the digital counterpart of manual fare collection. It leverages several components to automate the entire fare collection process, from purchase to ticket validation.

These components include fare media, devices for creating and reading fare media (such as fare collection gates, mobile applications, and validators), back office systems, and more. In an era where digitalization is a priority for cities of all sizes, automated fare collection can serve as a stepping stone toward building a complete digital profile for every citizen.

Applications

Automated fare collection systems can be implemented in any city with operating public transit, whether it has 10 or 1,000 vehicles. Tohot's system can be integrated with an existing fare collection setup (by reusing compatible equipment), or we can provide the necessary hardware if required.

Account-based fare collection speeds up the boarding process, accommodates a broad range of riders (including those without access to banking services), and contributes to creating a safe and efficient public transportation network.

How Does the Automated
Fare Collection System Work?

Automated fare collection systems provide agencies with a seamless process for the purchase and validation of fare media. Since different people use different types of technology, agencies need to offer multiple options to attract new riders and enhance the experience for existing ones.

For example, some passengers prefer to use their smartphones, while others are more comfortable with smart cards. Unbanked individuals can also benefit from the system through a reseller network, where they can use cash to recharge their accounts.

The applications of automated fare collection software extend beyond public transportation and can be used to create a MaaS (Mobility as a Service) infrastructure, supporting a city’s decarbonization goals.

How do Riders Use the System?

  • Riders create an account through their mobile phone, via a web portal, or at a transit center.
  • Riders choose their preferred mode of validation: mobile app, smart cards, contactless bank cards, or NFC-enabled wearables like smart bands and key fobs.
  • Riders select their preferred method of recharging their accounts: mobile ticketing app, web portal, or cash payments at resellers.

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